Terms of Service

Effective Date: 2025/11/06

Welcome to Monjohs Sauces! These Terms of Service (“Terms”) govern your use of our website, [yourwebsite.com] (“Site”), and your purchase of products from us. By accessing or using our Site, you agree to be bound by these Terms.

Please read them carefully.

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1. General Information

Monjohs Sauces is a retailer of premium chilli sauces. By purchasing or using our products, you agree to use them responsibly. Our products are intended for consumption by individuals aged 18 and above.

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2. Orders and Payment

• All orders are subject to acceptance and product availability.

• Prices and availability of products are subject to change without notice.

• Payments are processed securely through Shopify Payments or other supported payment methods.

• You must provide accurate billing and shipping information.

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3. Shipping and Delivery

• We ship products to locations specified during checkout.

• Delivery times are estimates and may vary due to factors outside our control.

• We are not responsible for delays caused by courier services.

• All shipping costs are specified at checkout.

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4. Returns and Refunds

• Due to the perishable nature of our products, we do not accept returns unless the product is defective or damaged during shipping.

• If your order arrives damaged or incorrect, please contact us within 48 hours at Info@monjohsauces.com or call 010 541 2474 with your order number and photos.

• Refunds or replacements will be issued at our discretion.

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5. Product Use and Safety

• Our chilli sauces may be extremely hot. Consume at your own risk.

• Keep products away from children.

• Individuals with medical conditions should consult a doctor before consuming extremely spicy foods.

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6. Intellectual Property

• All content on the Site, including text, images, logos, and product descriptions, is the property of Monjohs Sauces and protected by copyright laws.

• You may not copy, reproduce, or distribute any content without our prior written consent.

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7. Limitation of Liability

• Monjohs Sauces is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our products or Site.

• We are not responsible for allergic reactions, health issues, or injuries related to consumption of our products.

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8. Privacy

• We collect and use personal information in accordance with our Privacy Policy. By using our Site, you consent to our collection and use of personal data.

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9. Governing Law

• These Terms are governed by the laws of South Africa, without regard to conflict of laws principles.

• Any disputes arising from these Terms or your use of the Site shall be resolved in the courts of South Africa.

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10. Changes to Terms

• We may update these Terms from time to time.

• Changes will be posted on this page with an updated “Effective Date.”

• Continued use of the Site constitutes acceptance of the revised Terms.

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11. Contact Us

For questions regarding these Terms, please contact us at:
Monjohs Sauces
Email: Info@monjohsauces.com
Phone: 010 541 2474

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